SHIPPING & DELIVERY

We want your Nutzy order to arrive fresh, secure, and ready to enjoy.

ORDER PROCESSING

Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays may begin processing on the next business day.

SHIPPING

Shipping options and applicable rates are displayed at checkout based on your order and delivery address.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

DELIVERY TIMES

Delivery times vary depending on your location and the shipping service selected at checkout. Please note that carrier delays may occasionally occur and are outside of our direct control.

CHOCOLATE & HEAT-SENSITIVE PRODUCTS

Some Nutzy products contain chocolate and may be sensitive to high temperatures. During warmer weather, we may take additional precautions when preparing or shipping these products.

We recommend bringing your package indoors as soon as possible after delivery and storing products according to the instructions on the packaging.

INCORRECT OR DAMAGED ORDERS

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photos of the affected products and packaging. Our team will review the issue and assist you.

QUESTIONS ABOUT YOUR DELIVERY?

For help with an order or delivery, please contact our customer support team and include your order number.